Our services

Medical billing, claims administration and the practice support that surrounds it. Take the whole service or the parts your practice needs most.

Billing and claims

  • Medical billing and claims administration. The full billing run for your practice, start to finish.
  • Medical aid and insurance claim submissions. Prepared and submitted correctly the first time.
  • Claim follow-ups and rejection management. Rejected and short-paid claims pursued to resolution, with the cause recorded so it stops recurring.
  • CPT coding knowledge and coding support. Claims that match what was actually done and stand up to scrutiny.

Accounts and revenue

  • Patient billing and account management. Accounts kept current and accurate.
  • Patient statements and account queries. Handled professionally, so your reception is not fielding them.
  • Outstanding account follow-ups. Structured, persistent follow-up on what is owed.
  • Debt collecting and recovery solutions. Recovery of aged accounts, with the patient relationship kept intact.
  • Credit control and account management. Clear terms, applied consistently.
  • Revenue cycle management. The whole path from consultation to payment, measured and improved.
  • Revenue enhancement and consulting. Finding the gaps where revenue quietly goes missing.

Practice administration

  • Financial administration. The bookkeeping side of running a practice.
  • Practice administration and operational support. The day-to-day work that keeps a practice moving.
  • Reception and patient administration. Support for the front desk.
  • HR and staff administration. Employment administration for practice staff.
  • Reporting and practice support. Regular reporting so you can see where the practice actually stands.

Systems we work in

AccuBill is GoodX, VeriClaim and Elixir certified, and experienced with the leading medical practice and billing systems. If your practice already runs on one of them, we work inside it rather than asking you to change.

Tell us what your practice needs